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This study aims to examine students' perceptions and their acceptance towards implementing a laptop program.

Extensive research has been carried out on the technology acceptance model (TAM) to better understand the behavioral intention of individuals to accept and use technology. Therefore, the TAM was adopted as the theoretical framework. Data analysis consisted of factor analysis according to the TAM model's two primary constructs, followed by T‐tests to determine the impact of the discovered factors on participants' attitudes on a laptop initiative.

This study analyzes survey questions related to the two factors in the TAM model, as well as the discovery of a third factor, perceived change. By understanding what factors are of main concern to students, a laptop program can be made more useful to students and universities.

This research was limited to one particular university. Suggestions for further research are to adapt and conduct the suggested survey tool in other university settings, according to the constructs of the TAM model as described in this paper.

The laptop initiative questionnaire contains questions that focus on all three TAM model factors. This provides a comprehensive base of questions for those needing to conduct similar lines of research within their universities.

This paper provides a tested survey based upon the widely accepted technology acceptance model with an added factor pertinent to the exploration of technology acceptance within the university environment.

In this study, a Malcolm Baldrige National Quality Award (MBNQA) criteria‐based survey was used to assess the quality status of organizations that employ quality professionals. The objective was to focus on the relationship between leadership (LS), information and analysis, human resource planning, process quality, and customer focus. The result was the development of an MBNQA‐based model that demonstrated the relationship between executive LS and the MBNQA factors.